Job Title : Branch Advisory

Location : Castleblaney (6-12months)

Shift Requirement : Onsite (M-F)

Role Responsibilities:

Greeting and engaging with customers on the banking hall floor – enquiring as to their needs

Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required

Handling basic queries and complaints – directing to senior staff as required

Engaging with customers using iPads, updating customer information and sales needs

Identifying sales opportunities, handing over to suitable staff as required

Cash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managing levels throughout the day

Essential Skills and Experience:

Customer Service experience, high standard of service and demonstrated awareness of the importance of the same

Resilient and hard-working – busy work environment

Good communication and interpersonal skills – ability to work as part of a team in a busy branch

An ability to adapt to new technologies, using our digital platforms to enable customers to self-serve

We are only hiring Irish Citizens, EU Citizens, Stamp 1G and Stamp 4 only. We are not accepting any other visas as there won't be any sponsorship provided.

For more information about the role, please reply with a copy of your CV, or for a confidential discussion about what you are looking for, please contact me on the details below.