Job type
ContractLocation
Kilrush, Co ClareWorking Pattern
Full-timeSpecialism
Customer ServiceIndustry
Banking & Financial ServicesPay
€15.59 Per Hour
Looking for a Career in Banking
Your new company
One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Branch Advisor at SouthWest.
One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Branch Advisor at SouthWest.
Your new role
The purpose of this role is to provide a professional, friendly and engaged service to our customers.Key Responsibilities include:
The purpose of this role is to provide a professional, friendly and engaged service to our customers.Key Responsibilities include:
- Greeting and engaging with customers on banking hall floor – enquiring as to their needs
- Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required, Handling basic queries and complaintsdirecting to senior staff as required
- Engaging with customers using iPads, updating customer information and sales needs, Identifying sales opportunities, handing over to suitable staff as required
- Cash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at end of day and managing levels throughout the day
What you'll need to succeed
- Customer Service experience, high standard of service and demonstrated awareness of the importance of same
- Good communication and interpersonal skills – ability to work as part of a team in a busy branch
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
