Your new company

Our client is a leading supplier within the medical device field.

Your new role

A technical Customer Support Representative will advocate for our customers, ensuring they receive exceptional service.

• Coordinate and manage the sales order process: orders, acknowledgements, invoicing, credits, etc.
• Serve as the liaison between customers, the sales team, operations, quality, and technical: ensure accurate and timely information is shared.
• Collaborate with manufacturing to meet committed delivery dates.
• Address customer and sales team enquiries promptly.
• Oversee the contract review process for new products and customers.
• Provide timely support to the sales team.

What you'll need to succeed

• 3rd Level Degree

• Experience in customer service within a manufacturing or technical environment is essential.

• Strong communication and interpersonal skills

• Capable of developing and implementing strategic business plans based on core business factors.

• Experience of reading technical drawings.

• Contract review experience.

What you'll get in return

• Health Insurance & Pension.

• Competitive Salary.

• Commission

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on 061 531 740.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.