Your new company

Your new company is a leading provider of PPE, dedicated to delivering high-quality solutions to their customers in the industrial and construction sectors. With a strong commitment to innovation and customer satisfaction, they pride themselves on their collaborative and dynamic work environment. Your new team is passionate about driving growth and making a positive impact on the industry.

Your new role

Your new company is seeking a proactive and results-driven Internal Telesales Professional to join their dynamic team. This role is critical in supporting their external account managers by identifying and generating high-quality leads through outbound sales calls. You will build relationships with industrial distributors and builders' merchant customers, understanding their needs and positioning the companies' products/services effectively.

• Outbound Sales & Lead Generation: Proactively contact builders' merchants and industrial distributors to identify new business opportunities.
• Account Management: Develop and nurture relationships with key in-store decision-makers, ensuring a high level of customer engagement.
• Pipeline Development: Qualify leads and set up opportunities for the external sales team.
• Sales Support: Provide product information, pricing details, and initial solutions for potential customers.
• Collaboration: Work closely with external account managers to ensure a seamless handover of leads.
• Answering incoming calls, and distributing to relevant parties
• Processing Orders
• Dealing with customer queries and complaints
• Preparing Quotations
• Logging calls on internal database using CRM

What you'll need to succeed

• Previous experience in: B2B Sales(in construction/industrial sector desirable but not essential), account management, identifying and qualifying leads, working with builders' merchants, industrial distributors or similar sectors.

• Strong ability to engage and build relationships over the phone.

• Background in PPE (Hand/Foot Protection), construction materials, tools, or industrial supplies (desired but not essential)

• Experience with working towards and meeting KPIs

• Demonstrate a keen interest in and knowledge of both products and business

What you'll get in return

• Pension Scheme

• Income Protection Scheme

• Death in Service Scheme

• Free parking onsite

• Full Training will be provided on ERP Operating System

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.